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As a reminder, Gulf Coast Bank employees will NEVER call and ask for personal information such as your Social Security number, account numbers, Debit or Credit Card information, or Online/Mobile Banking Login ID and Password. If you receive a call even if it appears to be from us and you are unsure, please hang up and call your local banking office. 


Gulf Coast Bank offers a variety of ways for you to contact us, please see below. To stay updated with Gulf Coast Bank's services, products, community involvement, and promotions, please subscribe to our marketing e-mail list today. 

General Inquiries

Our Customer Service Department M-F 8:30AM-5PM at 1-800-223-2060 or 504-561-6124, or fill out our online contact form. If you wish to set up an appointment with a banker, fill out our banker's appointment request.  If you wish to contact Gulf Coast Bank by mail please use the following address: 200 St. Charles Avenue, New Orleans, LA 70130. For branch locations, please visit our locations page.

Traveling outside the United States 

Please notify your local branch or our Customer Service Department at 1-800-223-2060 today so that you can conveniently & securely use your Debit Card. You can also email us at [email protected].*

Bank Holidays

Gulf Coast Bank will be closed on the following upcoming holidays:

  • May 25th, branches will be closed for Memorial Day. 

For a complete list of Gulf Coast Bank's bank holidays, visit 2020 Gulf Coast Bank holiday calendar or download the PDF version

*Don't email personal or financial information. Email is not a secure method of transmitting personal information.